Terms of service

OVERVIEW

Welcome to Trésors d'Italie! The terms "we", "us", and "our" refer to Trésors d'Italie. Trésors d'Italie operates this store and website, including all information, content, features, tools, products, and services, in order to provide you, the customer, with a proper shopping experience (the "Services"). Trésors d'Italie is powered by Shopify, which allows us to provide the Services to you. The terms and conditions below, together with any policies contained herein ("Terms and Conditions of Service" or "Terms"), describe your rights and responsibilities when using the Services. Please read these Terms and Conditions of Service carefully, as they include important information regarding your legal rights and cover areas such as warranty limitations and liability limitations. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and Conditions of Service and our Privacy Policy [LINK]. If you do not accept these Terms and Conditions of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions of Service, you represent that you are of legal age in your state or province of residence, and that you have given us your consent to allow any minors under your care to use the Services on devices that you own, have purchased, or manage. To use the Services, including accessing or browsing online stores or purchasing products and services offered by us, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you hold all necessary rights to provide such information. Your account activity and the protection of your account credentials are your responsibility. You shall not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS AND WARRANTIES

2.1 Product Presentation and Modifications

We have made every effort to display our products and services as accurately as possible in our online stores. However, the display of product colors and appearance may vary depending on the type of device you use to access the store and the settings and configuration of that device. We cannot guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to what is described or shown in our online stores. All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit, from time to time, the quantities of products offered to any person, geographic area, or jurisdiction.

2.2 Legal Warranty of Product Conformity

Trésors d’Italie S.r.l. Semplificata is responsible for any defect or non-conformity of the products sold on the site, including non-compliance with the characteristics of the product ordered, in accordance with Italian law.

Defects or non-conformities may include:

Damage incurred during transport;

Differences between the product ordered and the product received regarding the actual characteristics of the product (not based on packaging);

Products presented on the site as technical references (images, colors, graphics) that may differ slightly from the actual product;

Products received with an expired or imminent expiration date.

If you notice a defect or non-conformity, you must contact Trésors d’Italie within 7 days of receiving the products at the email address info@tresorsditalie.com, specifying the defect and attaching supporting photographs. ⚠️ Without photographic proof, it will not be possible to request any refund or compensation.

In the event of non-conformity, the consumer customer is entitled to:

Full or partial refund of the price of the non-conforming products;

Termination of the contract, in the event of a severe lack of conformity relative to the total value of the order.

2.3 Expiration Date of Products

The Owner guarantees that each category of products has a minimum expiration date at the time of delivery. The minimum guaranteed expiration dates are as follows:

1 month for fresh products (cured meats and cheeses)

1 month for Mulino Bianco branded snacks (since they do not always contain preservatives, expiration dates may be shorter)

1 month for all bakery products

2 months for daily consumer products (snacks, biscuits)

6 months for preserves and canned foods (sauces, pasta, soft drinks)

Upon receipt of the order, the Customer is required to verify the expiration date of all products received and to report any non-conformities — meaning only products already expired or close to expiring — within 7 days of delivery, attaching photographs clearly showing the expiration date indicated on the packaging.

If one or more products turn out to be expired, the Customer is entitled to:

A refund or price reduction for the non-conforming products;

The Owner reserves the right to reject any claim relating to non-expired products based on subjective and unprovable perceptions. Should the Customer feel that a non-expired product does not meet their expectations or is not to their liking due to personal taste, no requests for refunds, replacements, or compensation of any kind may be made.

SECTION 3 - PRICES AND BILLING

Prices, discounts, and offers are subject to change without notice. The price charged for a product or service will be the actual price at the time the order is placed, which you can view in your order confirmation email. Unless otherwise specified, published prices do not include taxes, customs fees, shipping, handling, or import costs. The currency used for prices is the Euro (€), unless otherwise indicated.

Prices published in our online stores may differ from prices offered in physical stores, online, or on other channels operated by third parties. From time to time, we may make offers on the Services that affect prices and are subject to terms and conditions independent of these Terms. In the event of a conflict between the terms of an offer and these Terms, the terms of the offer shall prevail.

For all purchases made in our stores, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

the credit card details provided by you are true, correct, and complete;

you are authorized to use such credit card for purchases;

charges incurred by you will be honored by your credit card company;

you will pay the charges incurred by you at the posted prices, including shipping and handling fees and all applicable taxes, if any.

⚠️ Pricing Errors: Despite all efforts, Trésors d'Italie reserves the right to correct any pricing errors. In the unlikely event that a product is billed at an incorrect price, we reserve the right to contact you to confirm the order or cancel it without obligation to deliver at the incorrect price.

SECTION 4 - ORDERS AND ITEM MANAGEMENT

4.1 Placing and Confirming Orders

When you place an order, you are submitting an offer to purchase. Trésors d'Italie reserves the right to accept or reject your order at its sole discretion for any reason. Your order is not confirmed until Trésors d'Italie confirms its acceptance. Before accepting an order, we must receive and process payment. Please check your order carefully before submitting, as Trésors d'Italie may be unable to accommodate order cancellation requests after acceptance.

In the event of a rejection, modification, or cancellation of an order, we will notify you by contacting the email, billing address, and/or phone number provided at the time the order was placed. Your purchases are subject to return or exchange exclusively in accordance with our Refund Policy. You represent and warrant that you are purchasing for personal or household use and not for resale or export.

4.2 Management of Temporarily Unavailable Items

In the event that one or more products ordered are temporarily unavailable at the time of order preparation, Trésors d’Italie will contact the Customer to agree upon the preferred solution.

When available, the Customer may choose between replacing the product with an equivalent item, receiving a store credit on their account, or receiving a refund of the amount corresponding to the unavailable product.

SECTION 5 - FAILURE TO PAY AND ORDER CANCELLATION

Trésors d’Italie reserves the right to cancel or suspend any order in the following cases:

Full or partial non-payment of the order price and/or shipping fees within 8 (eight) days of the payment request;

Failure by the Customer to respond to communications regarding delivery, shipping address, or pickup point;

Inability to complete delivery due to incomplete or incorrect information, or lack of cooperation from the Customer;

Any other circumstance that makes the performance of the contract impossible or excessively burdensome for reasons not attributable to Trésors d’Italie.

In case of non-payment within the terms indicated above, Trésors d’Italie may cancel the order without obligation of delivery or refund, and retain any amounts already paid as compensation for administrative, management, or shipping preparation costs already incurred.

Should the Customer make the payment after the deadline, Trésors d’Italie reserves the right to accept or reject the late payment. In such a case, order processing and shipping may be delayed, and the Customer expressly waives any request for refund, compensation, or replacement of products that may deteriorate or expire due to the delay attributable to untimely payment.

SECTION 6 - RIGHT OF WITHDRAWAL AND RETURNS

6.1 Right of Withdrawal

Pursuant to Articles 52 et seq. of Legislative Decree 6 September 2005, n. 206 (Consumer Code), the consumer has the right to withdraw from the purchase contract within 14 days of receiving the products, subject to the exceptions provided by law.

The Customer may exercise the right of withdrawal using the dedicated button or withdrawal form available on their customer account page on the Website. This procedure constitutes the official channel for submitting a withdrawal request.

6.2 Exceptions to the Right of Withdrawal

The right of withdrawal is excluded in the cases provided for by Art. 59 of the Consumer Code, in particular for:

Sealed products that are not suitable for return for health protection or hygiene reasons and were unsealed after delivery;

Products liable to deteriorate or expire rapidly;

Products purchased by professional customers (with a VAT number);

Supplies of goods whose price is dependent on fluctuations in the financial market which cannot be controlled by the trader.

For the purposes of this notice, food products are also considered liable to potential deterioration, as their integrity can be compromised by unsuitable storage conditions.

6.3 Exercise of the Right of Withdrawal and Refunds

The Customer may exercise the right of withdrawal for the non-excluded products mentioned above, provided that they are returned intact, unopened, and in their original packaging.

In the event of a valid exercise of the right of withdrawal, the Customer is entitled to a refund of the product price, in accordance with current regulations.

6.4 Return Costs and Management

Direct costs of returning the goods are borne by the Customer, unless otherwise indicated.

In case of refusal of delivery or failure to comply with return conditions, the Seller may withhold any shipping costs incurred and costs directly arising from managing the return, within the limits permitted by law.

SECTION 7 - SHIPPING AND DELIVERY

7.1 Courier Selection and Liability

The couriers indicated on the main page of the site are purely indicative. The courier responsible for shipping is chosen by Trésors d’Italie at the time of order preparation, based on destination, weight, volume, and service availability.

We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not liable for delays attributable to shipping couriers, customs procedures, or events beyond our control. Once products are transferred to the courier, title and risk of loss pass to you.

Shipments are made to the address indicated by the user and according to the terms outlined in the order summary.

7.2 Order Receipt and Inspections

Number of home delivery attempts: in theory 2, but if there is a pickup point (Access Point) near the delivery address, the package will be left there.

Upon receipt, the user is required to carefully check the contents of the package and take photos of both the outer packaging and the items inside. Any anomalies must be reported immediately to the contact details indicated in this document or listed on the delivery note. It is possible to refuse delivery or issue a reservation if the package is visibly damaged. All claims must be sent within 24 hours of receipt, accompanied by photos of the package, to the email address: info@tresorsditalie.com.

7.3 Non-Delivery, Failure to Collect, and Return of Shipment

The Owner is not responsible for delivery errors resulting from incorrect, incomplete, or inaccurate information provided by the User at the time of ordering, nor for delays or non-delivery attributable to the courier after taking charge of the shipment.

Deliveries are carried out according to the procedures established by the assigned courier. In the absence of the recipient, the courier may make one or more delivery attempts or deposit the package at a pickup point (Access Point) or other location designated by the courier, in accordance with its operational procedures.

The User is required to track the shipment using the tracking number provided and collect the package within the timeframe set by the courier.

If delivery cannot be completed or the package is not collected due to reasons attributable to the User (including, by way of example but not limited to: recipient absence, failure to collect at the pickup point, wrong or incomplete address, invalid phone number, or lack of cooperation with the courier) and the shipment is returned to the Owner, the User must contact the Owner should they wish to receive the goods again.

The Owner is not obligated to automatically make a new shipment. Expenses incurred for the original shipping will not be refunded, as the transport service was regularly performed.

Any expenses for returning the parcel to the Owner, if charged by the courier, as well as all costs for a new shipment, will be borne entirely by the User. These amounts will be calculated at the time of the request based on the rates actually applied by the courier and may differ from promotional or discounted rates applied to orders placed through the site.

Any re-shipment will be made exclusively upon request by the User and following advance payment of the relevant expenses.

The Owner reserves the right, at its sole discretion, to evaluate alternative solutions or commercial gestures, without this constituting a precedent or obligation for subsequent orders.

7.4 User Cooperation

In case of delays caused by the courier, the owner will do everything possible to assist the customer and promptly resolve any issues.

User cooperation is requested to facilitate delivery by providing additional information, address confirmation, or taking other necessary actions.

The user must provide a valid local phone number and contact local couriers if requested. Failure to cooperate may result in user liability, including any costs for re-shipment.

7.5 Shipment to Pickup Point / Locker

For shipments to a pickup point, the User is required to indicate the chosen pickup point at the time of placing the order and ensure that it is regularly operational and open to the public when selected. The choice of the pickup point remains the sole responsibility of the User.

Should the selected pickup point subsequently prove closed, non-operational, or unavailable for reasons independent of the Owner, the courier may assign an alternative pickup point or return the shipment to the Owner.

The Owner is not liable for delays, service disruptions, or non-delivery resulting from the closure, unavailability, or operational changes of the pickup point chosen by the User.

The User is required to collect the package within the timeframe established by the courier. Unless otherwise specified by the courier, the maximum storage period at the pickup point is 5 opening days of the pickup point, thus excluding days when it is closed or non-operational. After this period, the shipment may be returned to the Owner.

In case of return of the shipment to the Owner due to failure to collect or impossibility of delivery attributable to the User, the provisions set forth in the "Non-Delivery, Failure to Collect, and Return of Shipment" section of these General Terms and Conditions of Sale shall apply in full.

7.6 ⚠️ Perishable Food Products and Delays Attributable to the Customer

In the event that a delay in delivery, collection at the pickup point, or receipt of the package is attributable to the Customer (including failure to cooperate or respond to communications from the courier or Trésors d’Italie), and such delay causes the deterioration, expiration, or alteration of food products, Trésors d’Italie shall not be obligated to provide any refund, replacement, or re-shipment of the products.

The Customer acknowledges that food products sold by Trésors d’Italie are subject to rapid deterioration, and that any delays or failed deliveries due to their own negligence or unavailability cannot constitute grounds for a claim, refund, or compensation.

Trésors d’Italie also reserves the right to charge any re-shipment costs if the package is returned for reasons attributable to the Customer.

SECTION 8 - INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, as well as the design, selection, and arrangement thereof, are owned by Trésors d'Italie, its affiliates, or licensors, and are protected by US and foreign patent, copyright, and intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. You shall not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material related to the Services without our written consent. Except as expressly stated, nothing in these Terms contains or shall be construed as granting, by implication or otherwise, any license or other rights to you under any patent, trademark, copyright, or other intellectual property of Trésors d'Italie, Shopify, or any third party. Unauthorized use of the Services may result in a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved to Trésors d'Italie.

The names, logos, product and service names, designs, and slogans of Trésors d'Italie are trademarks of Trésors d'Italie or its affiliates or licensors. You shall not use such trademarks without the prior written permission of Trésors d'Italie. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans present in the Services are the trademarks of their respective owners.

SECTION 9 - THIRD-PARTY TOOLS AND LINKS

9.1 Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over nor input into. You understand and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new features through the Services (including the launch of new tools and resources). Such new features shall also be deemed part of the Services and subject to these Terms and Conditions of Service.

9.2 Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk. We are not liable for any harm or damages related to your access to third-party websites, or the purchase or use of goods, services, resources, or content made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

Trésors d'Italie is powered by Shopify, which allows us to provide the Services to you. However, sales and purchases made by you in our Store are directly with Trésors d'Italie. By using the Services, you understand and agree that Shopify is not responsible for any aspect of sales between you and Trésors d'Italie, including any injury, damage, or loss resulting from the purchase of products and services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or relating to your purchases and transactions with Trésors d'Italie.

SECTION 11 - PRIVACY POLICY

All personal data we collect through the Services is subject to our Privacy Policy, available here, and certain personal data may be subject to Shopify's Privacy Policy, available here. By using the Services, you confirm that you have read these privacy policies. Because it powers the Services, Shopify collects and processes personal data regarding your access to and use of the Services to offer and improve the Services for you. In order to offer and improve the Services for you, data you submit to the Services will be transmitted to and shared with Shopify and third parties who may reside in countries other than your own. Please review our privacy policy [LINK] for more information on how we, Shopify, and our partners use your personal data.

SECTION 12 - USER FEEDBACK

If you send, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively "Feedback"), you grant us a perpetual, worldwide, transferable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes. For example, we may exercise our rights under this license to operate, provide, evaluate, improve, enhance, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms and Conditions of Service.

Additionally, you confirm and agree that:

you own the necessary rights to all Feedback;

you have disclosed any rewards or incentives received for submitting Feedback;

your Feedback complies with these Terms.

We are and shall be under no obligation to:

maintain any Feedback in confidence;

pay you compensation for any Feedback;

respond to any Feedback.

While we are not obligated to do so, we may monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or in violation of intellectual property rights or these Terms and Conditions of Service.

You confirm that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further confirm that your Feedback will not contain libelous or otherwise unlawful, abusive, or obscene material, nor contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on or included in our Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, offers, promotions, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 14 - PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, to:

(a) unlawful or malicious purposes;

(b) violate any local, provincial, state, federal, or international regulations, rules, laws, or ordinances;

(d) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or anyone else;

(e) submit false or misleading information;

(f) send, receive, upload, download, use, or re-use any material that does not comply with these Terms;

(g) transmit, or procure the sending of, any advertising or promotional material, including "junk mail", "chain letters", "spam", or any other similar solicitation;

(h) impersonate or attempt to impersonate another person or entity;

(i) engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Trésors d'Italie, Shopify, or users of the Services, or expose them to liability.

Additionally, you agree not to:

(a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services;

(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;

(d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;

(e) interfere with or circumvent the security features of the Services, related websites, other websites, or the Internet.

We reserve the right to suspend, disable, or terminate your account at any time, without notice, should we believe you have violated any part of these Terms.

SECTION 15 - LIMITATION OF WARRANTY

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you, any visitor to the Services, or by anyone who may be informed of any of its contents.

EXCEPT AS EXPRESSLY STATED BY Trésors d'Italie, THE SERVICES AND ALL PRODUCTS DELIVERED TO YOU THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS MAY LIMIT OR PROHIBIT THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO CASE SHALL Trésors d'Italie, OUR OR SHOPIFY'S AND ITS AFFILIATES' DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Trésors d'Italie, Shopify, and our affiliates, partners, officers, directors, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable attorneys' fees, made by any third party due to or arising out of:

your breach of these Terms and Conditions of Service or the documents they incorporate by reference,

your violation of any law or the rights of a third party,

your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that non-immediate notification does not relieve you of your obligations unless you are materially affected. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claims that require non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of non-indemnified claims, including providing relevant documents.

SECTION 18 - FINAL PROVISIONS AND GOVERNING LAW

18.1 Contract Termination

We may terminate this agreement or discontinue your access to the Services (or any part thereof) at any time in our sole discretion and without notice; you will remain liable for all amounts due up to and including the date of termination. The following sections shall survive termination: Intellectual Property, User Feedback, Termination, Limitation of Warranty, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other clause which by its nature extends beyond termination.

18.2 Severability

In the event that any provision of these Terms and Conditions of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

18.3 Waiver and Entire Agreement

The failure of Shopify or us to exercise or enforce any right or provision of these Terms and Conditions of Service shall not constitute a waiver of such right or provision. These Terms and Conditions of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions of Service). Any ambiguities in the interpretation of these Terms and Conditions of Service shall not be construed against the drafting party.

18.4 Assignment

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent; any attempt to do so shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without notifying you or obtaining your consent.

18.5 Governing Law and Jurisdiction

These Terms and Conditions of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal, state, or territorial courts in the jurisdiction where Trésors d'Italie is based. You and Trésors d'Italie submit to the personal jurisdiction and venue of said courts.

18.6 Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

18.7 Changes to Terms and Conditions of Service

You can review the most current version of the Terms and Conditions of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable laws, and such changes will be effective as of the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to the Terms and Conditions of Service constitutes acceptance of those changes.

SECTION 19 - CONTACT INFORMATION AND COMPANY DETAILS

Questions about the Terms and Conditions of Service should be sent to us at info@tresorsditalie.com.

Our contact details are provided below:

Company Name: Trésors d'Italie SRLS

Email: info@tresorsditalie.com

PEC (Certified Email): tresorsditaliesrls@pec.it

Address: Via Scuola Eleatica 15 - 84133 Salerno

Phone: +32 488 638629

VAT Number: IT06354580653